I have lost BBC1 & BBC2 on Freeview?

Question

Yesterday at about 5:00pm my TV lost BBC1 & BBC2. I rescanned it about 5 times last night and they never came back. I left it unplugged over night and have rescanned it another 5 times today but there still on there. I have searched through all the channels but there not anywhere. How can I get them back?

Answer 1

Assuming your tv is not faulty (unlikely) then you most probably have a reception problem, i.e. your aerial. To prove this put the tv on another aerial and re-scan or go to "manual tuning" and see what your signal strength and quality are, anything over 35% or so should be ok.

If you are using an indoor set-top aerial then resite it or better still replace it will a real aerial in the loft or outdoors.

Even with a poor signal digital reception can be surprisingly good, I would attempt manual retuning before you get too involved in the aerial. Go to www.digitaluk.co.uk to get the channel number(s) for your area.

Good luck!

Answer 2

try moving the areial about when rescanning

Answer 3

Try resetting the T/V back to factory settings.

Answer 4

try rescanning it or contact them

Answer 5

mine and my nan's done is this and we started losing more and more channels. we called the company and they said we had to pay 20 quid to get it upgraded to all our channels again