Question:
After installing a HDTV antenna, one of my TVs gets more channels than the other. How do I get the rest?
2011-01-28 09:13:26 UTC
I recently installed a HDTV antenna so I could eliminate the cable bill. The antenna signal is routed through my whole house using the same cable that my cable company has been using for years and years. On my upstairs TV I get all of the channels, but on my downstairs TV I can't get NBC. The downstairs TV gets all of the rest, and the picture quality is fantastic, but for some reason it can't find the NBC signal while my upstairs TV gets NBC without any problems. The antenna is clearly receiving the signal, but for some reason only one TV is showing it.

Both TVs are a few years old and both have the digital tuners. Clearly I am getting other digital stations, I'm just perplexed about why I can't get the same stations on both TVs since the signals all come from the same antenna.

Can anyone offer any suggestions as to how I might remedy this problem? Would re-aiming the antenna (The antenna isn't fully omnidirectional, but it does have a pretty wide range. Plus, all of the signals in my area come from the same direction.) maybe help to improve the signal strength enough or something? There is already a signal amplifier connected, so that shouldn't be of any issue.
Seven answers:
kg7or
2011-01-28 10:02:44 UTC
Interesting problem. First thing to try is to use the signal-strength feature found in most TVs to measure the incoming signal on the NBC channel on both TVs.



It's possible that your NBC affiliate is the weakest at your antenna. The extra cable length to your downstairs TV could offer enough added loss to keep that channel below your tuner's threshold for reception.



Now, about your "signal amplifier." Why do you have it? Where is it installed? Unless you have demonstrated a need for a line amplifier, they sometimes cause more problems than the cure. If I was troubleshooting your installation, bypassing the amp would be my first step.



If your amplifier is not a pre-amp mounted on the antenna itself, as opposed to somewhere downstream in your cable routing, then that is usually a cause for problems.



If your antenna is aimed directly toward the transmitting towers and they're all in the same direction, there's no need to reorient the antenna.



Followup: there might also be a clue with regard to your specific NBC affiliate and your own location. Update your post with the channel number and city, or call letters, a description of your antenna installation, and your approximate distance to the transmitter site.

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Per your additional details. It still would be helpful to know the NBC affiliate info requested above.



However, your configuration there is very odd and has plenty of opportunity for improvement. First, I question the need for an amplifier on your cable system. You don't indicate how many output ports it has, but back when I had Comcast cable, I ran 4 TVs off of a 4-port splitter with no amplifier and good signal to all sets. Again, I would never install a line amplifier in a cable run unless its need has been demonstrated, and I don't see that in your case with the info supplied so far.



Also, is your antenna on a mast above the roof? You still haven't described your antenna installation. If it's on a mast above the roof and connected to your pre-existing cable run, you have a downlead going to your cable company's interface box, which is probably on a lower level or in the basement of your home. That means the total cable length from the antenna to the TV tuners is far more than it needs to be, probably way too much.



Cable Internet on the same cable system is a major confusion factor. That means you have another splitter in there somewhere, with another feed into your cable distribution. It would take a close examination of your configuration to tell for sure, but you could be injecting a mismatch in the line that's impacting the signal level to your TVs.



Ideally, your fix is an entirely new run of cable from your antenna, through a 2-port splitter, to your two TVs, using RG-6 cable and no amplifier. That would raise the signal voltage to both tuners, possibly enough to solve your NBC problem. The run from the cable interface box to your Internet modem should be completely isolated from the antenna-to-TV run.

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Per your last update. Well done on improving your cable runs and isolating the problem to one TV. Apparently, the tuner in that TV has a glitch on one channel. (You STILL haven't told me what channel the NBC affiliate is and where it is. It can make a difference. Long story.)



A digital converter might solve the problem but give you a new one. The digital converter will have its own tuner which, presumably, will receive the NBC channel okay. The bad news is those boxes only have an analog output, so no HD picture.
silverbullet
2011-01-28 10:36:51 UTC
Can't diagnose without seeing your total hookup, but here's a few thoughts.



1. There's no such thing as an HD antenna. That's just marketing hype. The antenna doesn't care how data is encoded on the carrier wave. What IS important is that the antenna is aimed at the broadcast antenna, and that it is appropriate for the frequency of the broadcast signal. I'm using the same antenna that's been in my attic for 25 years.



2. The longer the cable, the more the signal dissipates. Perhaps the upstairs TV has a shorter run to the antenna.



3. Any connections, joints, unions, splitters in the cable run also sap signal strength. Over time, connectors can corrode a bit. Sometimes going around disconnecting and reconnecting can be enough to restore signal strength by rubbing off oxidation. Perhaps the downstairs TV has more connections and splices between it and the antenna.



4. Not all tuners are created equal. Even in two identical TV's, the actual values of tuner components vary somewhat, even thought they're within manufacturing tolerance. One tuner may not resonate as strongly at the desired frequency. In two different TV's, one may easily have a more sensitive tuner than the other.



5. Yes, moving the antenna even a few degrees can make a difference. In my case, CBS (Ch. 2) is my weakest. Sometimes I have to move the antenna 5-10° to get it in. Of course then that makes NBC (ch 5) weaker, so I have to move it back to watch 5. Fortunately, the antenna is in the attic, so all I have to do is stick a broomstick up the access hatch to move it. For outside antennas, an electric rotor might be a good idea.



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Edit:



1. the amplifier/splitter may be the problem, as its intended for the incoming cable signal and may not be optimum for the VHF/UHF frequencies.



2. Again, not knowing the whole setup I can't be sure, but the fact that you still have data coming in from the cable company on the same coax could present issues as well. I thought you had disconnected from them entirely.



I guess I'd just leave the cable company setup as is and run my own coax for the antenna signal. You're bound to have shorter cable runs and less risk of interference from the cable company signal.



I've got DirecTV, but get my local channels via antenna. I wouldn't consider running both simultaneously over the same wire.

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Edit 2: Yes, using a converter box as a tuner should rectify the situation. I would use the composite outputs (red, white, yellow) or S-video (if the box and TV have it) to the corresponding inputs on the TV, rather than using coax. Note that S-video does not carry audio, so you'll still need to use the red and white connectors as well..



P.S. Even before the digital transition, I was using the tuner in my VCR to select channels for the TV in my basement man cave. The tuner in the TV went belly up years ago. Now I'm using a converter box in the manner you're considering.
2015-08-06 18:12:39 UTC
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RE:

After installing a HDTV antenna, one of my TVs gets more channels than the other. How do I get the rest?

I recently installed a HDTV antenna so I could eliminate the cable bill. The antenna signal is routed through my whole house using the same cable that my cable company has been using for years and years. On my upstairs TV I get all of the channels, but on my downstairs TV I can't get NBC. ...
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?
2011-01-29 15:46:17 UTC
I think a more modern powered splitter box would fix the problem. The original splitter may not be good at the UHF frequency which I have a hunch your problem channels may be using.


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